PRIVACY POLICY
This Privacy Policy sets out how we, LA Estetics Ltd., obtain, store and use your personal information when you use or interact with our website, www.laestetics.co.uk, or where we otherwise obtain or collect your personal information.
CONTENTS
HOW WE COLLECT OR OBTAIN PERSONAL INFORMATION ABOUT YOU
We only collect personal information about you when it is voluntarily submitted to us, such as through your use of our website and its features, or when you contact us directly in person, by email, phone, in writing, or via social media.
ENQUIRY FORM ONLINE & IN-PERSON
We will collect personal information including, full name, country of residence, email address and contact number.
COURSE BOOKING ONLINE AND IN-PERSON
We will collect more detailed personal information to help assist us with your booking including, full name, email, gender, date of birth, telephone number, your full address, country of citizenship and country of nationality. For EU & International students we will also request a copy of your passport and visa if required. We will also need to hold the personal details of your next of kin, in case we ever need to contact them.
The data we have collected from you will be used to:
HOW WE PROCESS YOUR PERSONAL DATA
We will use the personal information that you provide to us to help you get the best possible experience from interacting with us as a company.
ENQUIRY FORM
COURSE BOOKINGS
WEBSITE COOKIES
We use cookies on our website to track user behaviour and habits through Google Analytics. Google Analytics has always been an anonymous tracking system, there is no “personal data” being collected.
DATA SECURITY
Due to the open nature of the internet, transmitting data to LA Estetics Ltd. must only be done via approved data transmission channels. Please ensure there is a padlock in your web address bar, and that you are using a well know web browser such as Google Chrome, Firefox, Internet Explorer and so on. We will endeavour to ensure your data is transmitted to us using the best-known practice approaches. It’s important to note, any data you send to us is sent at your own risk.
Once your data is received, it will be stored within LA Estetics Ltd’s secure data environment, where our web host, Site Ground has robust processes and procedures to keep it safe. Any card details processed via the website will be handled securely by Paypal, our secure payment processor, to view their data privacy policy click here.
HOW LONG WE STORE YOUR PERSONAL INFORMATION
We will store all of your personal information for 5 years, both digital and physical. Every year we have a data cleanse to remove old data which is not relevant anymore, digital data is deleted and any physical files that we hold on you will be shredded using a secure data shredding company. After this point, the Awarding Body you used to study your course with will hold lifetime data for any misplaced certificates, or any other queries that may arise in the future regarding your qualification.
HOW WE SECURE YOUR PERSONAL INFORMATION
As mentioned above, in order for us to run an efficient business and to provide you with the best possible service, we need to process your personal information in different ways for different purposes. Under the new GDPR guidelines, this information also needs to be secure, and we have taken a number of steps to ensure that all of the data that you provide to LA Estetics LTD. is secure. We ensure the security of your data in the following ways:
CONSEQUENCES OF NOT PROVIDING YOUR PERSONAL INFORMATION TO US
We need your personal information for the nature of our business, if you are not happy to provide this information to us, then we will not be able to answer any enquiries that you may have in terms of a course, or enrol you onto any of our courses.
CHANGES TO YOUR PERSONAL INFORMATION
If you would like to update your personal information with us, you can do this at any point by emailing us, or by writing to us. We will action this request 10 working days of receiving your request.
DISCLOSING YOUR PERSONAL INFORMATION
We will never disclose your personal information with any other third party than those detailed within this document. We will only pass on the personal information collected if we have a legal obligation to do so.
YOUR RIGHTS IN REGARDS TO YOUR PERSONAL INFORMATION
LA Estetics Ltd is working hard to ensure your data is managed lawfully and that we comply with all GDPR regulations. Under the new data protection regulations you have the right to request the following:
To exercise your right to access or erasure, please do so in writing or via email. All requests will be responded to in a timely manner within 28 days or the original request.
If you have questions concerning the processing of your personal data please contact our admin office by –
Email:info@laestetics.co.uk
Telephone: 020 3952 9599
Postal Address:
LA Estetics LTD,
34 London Road,
Enfield, London, EN2 6EF