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To ensure you receive all the beauty treatments you want, when you want, not only is advance booking suggested, it is highly recommended. Some treatments may not be available every day. You can book your treatment on this link or you can call us on 020 3952 9599 and we will make reservation for you.
We respectfully ask that you give us a minimum of 24 hours notice if you must cancel an appointment. For cancellation in 23 hours or less the fee is 50% of the price of the treatment(s). Missed appointments will be charged 100% of service fee.
We ask that you arrive at The Training Academy at least 15 minutes prior to the start of your scheduled service.
Our all rooms have: Free wi-fi, media hub, Air-conditioning, Laundry packed in tissue paper
All guests receiving treatments have not only the right, but also the responsibility to communicate openly with their therapist, aesthetician, hair stylist and/or nail technician about their service during the treatment. Any special expectations, personal preferences and/or possible concerns about how a treatment is progressing should first be addressed directly with the individual who is providing the treatment during the treatment.
If there are certain things you wish your therapist NOT to do such as work on your feet, your face, your abdomen or scalp/hair, please communicate your desires.
In addition, you have the obligation to let your therapist know about any health related conditions that could potentially cause you discomfort or harm during the course of your treatment. This would include, but is not limited to, pregnancy, recent surgeries, diabetes, injuries, high or low blood pressure, heart conditions, allergies… All of our services are designed to nurture, relax, restore and meet your specific needs.
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You can send us an email to info@laestetics.co.uk
